Customer Testimonials

Real stories from satisfied customers who trust Richard Auto Repair for their automotive diagnostic needs across Southwest Louisiana.

What Our Customers Say

Don't just take our word for it. Here's what real customers have to say about their experience with Richard Auto Repair.

Professional headshot of customer Michael Johnson from Rayne Louisiana
"Richard's team identified the exact issue with my truck's engine in under an hour. No more guesswork or unnecessary repairs. Highly recommend for anyone needing accurate diagnostics. They saved me from a $2000 repair that another shop was pushing for."
Michael Johnson
Rayne, LA
⭐⭐⭐⭐⭐

Service Used:

Engine Diagnostics & Transmission Issue Resolution

Professional headshot of customer Sarah Martinez from Lafayette Louisiana
"I brought my car to three different shops before coming here. Richard Auto Repair found the electrical problem that everyone else missed. Professional service and honest pricing. They explained everything in terms I could understand."
Sarah Martinez
Lafayette, LA
⭐⭐⭐⭐⭐

Service Used:

Electrical System Testing & Computer Diagnostics

Professional headshot of customer David Thompson from Opelousas Louisiana
"The diagnostic process was thorough and well-explained. They didn't just fix the problem—they taught me how to prevent it in the future. Great customer service and expertise. I feel confident taking my vehicles here now."
David Thompson
Opelousas, LA
⭐⭐⭐⭐⭐

Service Used:

Brake System Evaluation & Maintenance Consultation

Professional headshot of customer Robert Williams from Crowley Louisiana
"Excellent service and reasonable pricing. They diagnosed my transmission issue quickly and gave me options that fit my budget. The mobile service was a lifesaver - they came to my farm and fixed the problem right there."
Robert Williams
Crowley, LA
⭐⭐⭐⭐⭐

Service Used:

Mobile Diagnostic Service & Transmission Repair

Professional headshot of customer Jennifer Davis from Eunice Louisiana
"Honest, reliable, and professional. I've been bringing my vehicles here for 3 years now. They never try to upsell unnecessary work and always give me a clear explanation of what's needed. Richard's team is simply the best."
Jennifer Davis
Eunice, LA
⭐⭐⭐⭐⭐

Service Used:

Multiple Services & Regular Maintenance Diagnostics

Professional headshot of customer Kevin Brown from Mamou Louisiana
"Fast, professional service at a fair price. They diagnosed my check engine light in 30 minutes and had the part delivered the next day. Communication throughout the process was excellent. I recommend them to all my friends."
Kevin Brown
Mamou, LA
⭐⭐⭐⭐⭐

Service Used:

Engine Diagnostics & O2 Sensor Replacement

Join Our Satisfied Customers

Experience the difference that honest, professional automotive diagnostics makes. Schedule your appointment today and see why our customers recommend us to their friends and family.

Customer Satisfaction

4.9
out of 5 stars
⭐⭐⭐⭐⭐

Based on 150+ reviews

  • 89% Five-Star Reviews
  • 95% Would Recommend
  • 98% Return Customers
  • 100% Honest Service

What People Love

Honest Pricing

No hidden fees or unnecessary upselling

Accurate Diagnostics

Problems identified correctly the first time

Clear Communication

Easy to understand explanations

Fast Service

Most diagnostics completed same-day

Recent Feedback

⭐⭐⭐⭐⭐

"Finally found a shop that tells it like it is. They explained my options and let me decide. Refreshing approach to customer service."

- Mark T., Rayne

⭐⭐⭐⭐⭐

"My car runs better than when I bought it new. These guys know what they're doing."

- Lisa M., Lafayette

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Trusted by Southwest Louisiana

Our commitment to honest, professional service has earned us the trust of customers throughout the region.

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Local Expertise

Proudly serving Rayne, Lafayette, Opelousas, Crowley, and surrounding communities with professional automotive diagnostics.

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Proven Results

Over 15 years of experience helping vehicle owners get accurate diagnoses and reliable solutions for their automotive problems.

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Community Trust

Built on honest communication, fair pricing, and delivering exactly what we promise – accurate diagnostics and transparent service.